RMA with SMS for Magento 2
- Product Code: magento-2-rma
Purpletree RMA allows easy product returns workflow with support for SMS and email notifications at important stages.
Free Technical Support: 6 Months
Supported Magento Versions: 2.1.x to 2.4.x
User Guide: Download
This extension makes it easy for Magento 2 CE store owners to add "returns" and "refund" functionality into their stores. Customers and Admin both can view Return related data on the dashboard and Admin section respectively. The extension also generates SMS for important events during the return process. This SMS can be integrated using "HTTP GET" method based API available with most SMS providers.
Frontend Demo URL
Admin Demo URL
User Id: demo_admin
User FeaturesAs a user, you can raise a return from the following pages:
Magento's default "orders and returns" form. This can be used without a user login
- Admin can configure a returnable period for the store, in the number of days.
- Admin can update master data such as
- Return Status
- Package Condition
- Return Reason
- Admin can manage "Terms and Conditions" for return.
- Admin can handle the complete lifecycle of the return process from the backend.
Types of Returns
The system manages different statuses for partial and full returns.
This is useful for Admin and User to know if complete order should be considered returned or not.
We have provided SMS integration capability for the SMS generation refund request. This increases the utility of the return extension since users are informed in a better manner. Service from any SMS vendor having HTTP API can be used to configure SMS.
Important for SMS Integration
Here we are only selling this software for sending SMS. You will also need to buy SMS API in order to send SMS.
You can use any SMS provider that supports HTTP GET API.
Please refer to the User Guide for a better understanding of features.